Privacy Policy

Last updated: September 21, 2026

Craft Barn Co (“Craft Barn Co,” “we,” “us,” or “our”) runs the store at craftbarnco.com and related shopping tools (the “Services”). We use Shopify to power the storefront. This Privacy Policy explains how we collect, use, and share personal information when you browse, buy, or contact us.

By using the Services, you acknowledge this Policy.

1. Who we are

Craft Barn Co is the controller for personal information collected through the Services. Privacy questions: support@craftbarnco.com or our Contact page.

2. Personal information we collect

“Personal information” means data that identifies or can reasonably be linked to you. We may collect:

• Contact and identity: name, email, phone, billing and shipping address.
• Order and payment-related: products bought, order history, payment method type, transaction details. Card numbers are handled by Shopify and payment providers; we do not store full card numbers.
• Account: login and preferences if you create an account.
• Browse and device: IP, browser, device IDs, pages viewed, referrers, cookies/analytics.
• Communications: support emails and related metadata.
• Marketing preferences: newsletter opt-in and similar choices.

We collect this from you (checkout, forms), automatically (cookies), and from providers like Shopify.

3. How we use personal information

• Fulfill orders and run customer support.
• Send order, shipping, return, and account messages.
• Improve the site and shopping experience (including analytics).
• Prevent fraud and fix security or technical issues.
• Meet legal duties and enforce our Terms.
• Send marketing where allowed (opt out anytime).

4. Legal bases (where applicable)

Where GDPR or similar laws apply: contract (orders), legitimate interests (improvement, security, fraud prevention), consent (certain cookies/marketing), and legal obligations.

5. Sharing

We do not sell personal information for money. We do not share it for cross-context behavioral advertising as a “sale”/“share” under CCPA/CPRA except as disclosed, with opt-out where required.

We may share with:

• Shopify and its subprocessors
• Carriers and fulfillment partners
• Payment processors
• Analytics/marketing tools (when enabled)
• Advisers and authorities when required by law or to protect rights and safety

Providers may only use the data to serve us or as required by law.

6. Cookies

We and partners (including Shopify) use cookies and similar tools to run the store, remember preferences, measure traffic, and support marketing where allowed. Browser settings can limit cookies; some site features may break.

7. Retention

We keep personal information only as long as needed for the purposes above, including orders, legal compliance, disputes, and normal business records.

8. Security

We use administrative, technical, and organizational safeguards. No system is perfectly secure.

9. Your rights

Depending on where you live, you may access, correct, delete, or export personal information; object to or restrict certain processing; withdraw consent; and opt out of sale/sharing or targeted ads where those rights apply. Email support@craftbarnco.com. We verify requests as required. You may complain to a supervisory authority if you believe we broke applicable privacy law.

10. International transfers

Data may be processed in the United States and other countries where Shopify and our providers operate. Safeguards are used where required.

11. Children

Services are not directed to children under 16 (or the local age). We do not knowingly collect children’s data. Contact us to delete if that happens.

12. Third-party links

Other sites have their own policies. Review them before sharing information.

13. Changes

We may update this Policy. We’ll post the new version here and change the “Last updated” date.

14. Contact

Craft Barn Co
Email: support@craftbarnco.com
Contact: https://craftbarnco.com/pages/contact
Web: https://craftbarnco.com