FAQ
Answers to common questions about CraftBarn Co products, orders and delivery.
Can I choose different variants in a bundle?
Yes. Select Get 2 or Get 3 and choose each item’s available color, size or model independently. The selected items and their prices are shown in your cart.
What do Get 2 and Get 3 include?
Get 2 includes the bundle free-shipping offer. Get 3 includes free shipping and the product’s displayed three-item savings. The final cart shows the applied promotion and total.
How can I track my order?
Use the tracking link in your shipping-confirmation email. For help finding it, visit Order Tracking.
When will my order ship?
Our current shipping policy specifies dispatch within 2–3 days, with tracking on US orders. Delivery dates are estimates. Read shipping details.
Can I return an item?
Unused items in original condition may be returned within 30 days of delivery, subject to our return terms. Contact us with your order number before returning an item. Read the full return policy.
What if my parcel is lost, damaged or incorrect?
Email support@craftbarnco.com with your order number and details. For a damaged or incorrect item, please include clear photos.
How do I contact CraftBarn Co?
Email support@craftbarnco.com or use our contact page. Our current contact page specifies a typical reply within 1–2 business days.